Piye

Support and reporting problems

Where to get help with Piye, how to report a problem so it gets fixed fast, and how to ask for a feature.

On this page

Get help

From inside Piye: Settings, Developer, About Piye (in Visual, Settings, Privacy & about) has Report Issue, Documentation and Community buttons that open these pages.

Report a problem well

The more we can see, the faster it's fixed. Please include:

  1. What you did, step by step.
  2. What you expected and what happened instead, with the exact words of any message.
  3. A screenshot or a short screen recording.
  4. Your Piye version (Settings, About Piye) and your computer (Mac with Apple silicon or Intel, or your Linux distribution).
  5. For a problem with one project: whether it was made in Visual or opened in Code, and what kind of app it is.

Before you go on

Never send API keys, passwords or the contents of .env files in a report. If a screenshot shows a key, cover it first.

Ask for a feature

Use the feature request page. Say what you are trying to do, not only the feature you have in mind: it helps us build the right thing.

Security problems

Report security problems privately to security@piye.dev. See Security.

Privacy requests

For a copy of your data, or to delete it, write to privacy@piye.dev. See Privacy.

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